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The developers have been at it again! Working to give you the most requested features to further enhance the world’s most popular support ticketing software- osTicket & SupportSystem! You’ve asked for small, but important details to steadily improve your best tool for customer support and here are a few of the highlights:
As 2014 begins, I recognize a familiar sentiment that seems to become contagious this time of year. Beyond the numerous resolutions we promise to keep to better ourselves and our lives, we also set out on a path of starting fresh, being better prepared and creating systems for success in our work as well. You’ve probably even made a resolution to provide better support your customers this year as well! After all, they are the top priority in your business.