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Core Version
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Languages
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Plugins
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osTicket Core, v1.17

Released September 30, 2022

Requirements:
HTTP server running Microsoft® IIS or Apache, PHP version 8.*, MySQL database version 5.5

osTicket Core, v1.16.3

Released May 19, 2022

Requirements:
HTTP server running Microsoft® IIS or Apache, PHP version 8, MySQL database version 5.5

Installing Language Packs
Simply download one or more languages from this page and upload the phar file to the include/i18n folder of your osTicket installation.

  • Albanian (shqip)

  • Arabic - Egypt (مصر)

  • Arabic - Saudi Arabia (المملكة العربية السعودية)

  • Azerbaijani (azərbaycanca)

  • Basque (euskara)

  • Bengali (বাংলা)

  • Bosnian (bosanski)

  • Bulgarian (български)

  • Catalan (Català)

  • Chinese (China) (中文 (中国))

  • Chinese (Taiwan) (中文（台灣)

  • Croatian (hrvatski)

  • Czech (čeština)

  • Danish (dansk)

  • Dutch (Nederlands)

  • English (Great Britain)

  • Estonian (eesti)

  • Finnish (suomi)

  • French (français)

  • Galician (galego)

  • Georgian (ქართული)

  • German (Deutsch)

  • Greek (Ελληνικά)

  • Hebrew (עברית)

  • Hindi (हिन्दी)

  • Hungarian (magyar)

  • Icelandic (íslenska)

  • Indonesian

  • Italian (italiano)

  • Japanese (日本語)

  • Khmer (ខ្មែរ)

  • Korean (한국어)

  • Latvian (latviešu)

  • Lithuanian (lietuvių)

  • Macedonian (македонски)

  • Malay (Melayu)

  • Mongolian (монгол)

  • Norwegian (norsk)

  • Persian (فارسی)

  • Polish (polski)

  • Portuguese (Português)

  • Portuguese, Brazil (Português — BR)

  • Romanian (română)

  • Russian (русский язык)

  • Serbian (Cyrillic)

  • Serbian (Serbia) (српски (Србија))

  • Slovak (slovenčina)

  • Slovenian (slovenščina)

  • Spanish (Argentina)

  • Spanish (español)

  • Spanish - Mexico (Méjico)

  • Swahili (Kiswahili)

  • Swedish (svenska)

  • Thai (ไทย)

  • Turkish (Türkçe)

  • Ukrainian (українська)

  • Urdu (India) (اردو (بھارت

  • Urdu (Pakistan) اردو (پاکستان)

  • Vietnamese (Tiếng Việt)

Plugins require osTicket v1.8.1 or later

Installing Plugins

Simply download one or more plugins from this page and upload the phar file to the include/plugins folder of your osTicket installation.

For more help, you can watch a tutorial here.

osTicket Version:

osTicket Version
osTicket-v1.17
osTicket-v1.16.3
 

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What's Next?

Thanks for choosing the world’s most popular open source ticketing system. Here’s a few pointers on what to do next:


SYSTEM REQUIREMENTS

osTicket is a platform-independent web-based application, meaning it is compatible with all operating systems. To install and run osTicket the following components are required:

  • Web Server: Apache or IIS
  • PHP Versions:
  • osTicket 1.15 Series: 7.2 to 7.4, 7.4 is recommended
  • osTicket 1.16 Series: 8.0 is required
  • MySQL Database: 5.5

INSTALL GUIDE

Visit our wiki for a detailed outline of installation