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Download the Open Source Edition

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Core Version
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Plugins
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Download customized osTicket

osTicket Core, v1.17.6

Released February 04, 2025

Requirements:
HTTP server running Microsoft® IIS or Apache, PHP version 8.2-8.4, MySQL database version 5.5

osTicket Core, v1.18.2

Released February 04, 2025

Requirements:
HTTP server running Microsoft® IIS or Apache, PHP version 8.2-8.4, MySQL database version 5.5

Installing Language Packs
Simply download one or more languages from this page and upload the phar file to the include/i18n folder of your osTicket installation.

osTicket Version:

osTicket Version
osTicket-v1.17.6
osTicket-v1.18.2
 

Plugins require osTicket v1.8.1 or later

Installing Plugins

Simply download one or more plugins from this page and upload the phar file to the include/plugins folder of your osTicket installation.

For more help, you can watch a tutorial here.

osTicket Version:

osTicket Version
osTicket-v1.17.6
osTicket-v1.18.2
 

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What's Next?

Thanks for choosing the world’s most popular open source ticketing system. Here’s a few pointers on what to do next:


SYSTEM REQUIREMENTS

osTicket is a platform-independent web-based application, meaning it is compatible with all operating systems. To install and run osTicket the following components are required:

  • Web Server: Apache or IIS
  • PHP Versions:
  • osTicket 1.17 Series: 8.0-8.2
  • osTicket 1.18 Series: 8.1-8.2
  • MySQL Database: 5.5+

INSTALL GUIDE

Visit our wiki for a detailed outline of installation