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Thanks for choosing the world's most popular open source ticketing system. Here's a few pointers on what to do next

Visit our wiki for a detailed outline of installation

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Download the Open Source Edition

Please select a product to download from the lists below, and continue to the download page for that product.

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Core Version
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Languages
Choose Language Packs
Plugins
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Download customized osTicket

osTicket Core, v1.14.5 (Maintenance Release)

Released December 07, 2020

Requirements:
HTTP server running Microsoft® IIS or Apache, PHP version 7.0, MySQL database version 5.5

osTicket Core, v1.15.1 (Latest Release)

Released December 07, 2020

Requirements:
HTTP server running Microsoft® IIS or Apache, PHP version 7.2, MySQL database version 5.5

Thanks for Downloading

Please wait patiently while we package the custom files and your download should begin automatically

Note: Packaging process times may vary depending on which files you've selected

What's Next?

Thanks for choosing the world’s most popular open source ticketing system. Here’s a few pointers on what to do next:

SYSTEM REQUIREMENTS

osTicket is a platform-independent web-based application, meaning it is compatible with all operating systems. To install and run osTicket the following components are required:

  • Web Server: Apache or IIS
  • PHP Version: 7.2 to 7.4, 7.4 is recommended
  • MySQL Database: 5.5

INSTALL GUIDE

Visit our wiki for a detailed outline of installation

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LEARN MORE

Language Packs

Installing Language Packs
Simply download one or more languages from this page and upload the phar file to the include/i18n folder of your osTicket installation.

  • Albanian (shqip)
  • Arabic - Egypt (مصر)
  • Arabic - Saudi Arabia (المملكة العربية السعودية)
  • Azerbaijani (azərbaycanca)
  • Basque (euskara)
  • Bengali (বাংলা)
  • Bosnian (bosanski)
  • Bulgarian (български)
  • Catalan (Català)
  • Chinese (China) (中文 (中国))
  • Chinese (Taiwan) (中文（台灣)
  • Croatian (hrvatski)
  • Czech (čeština)
  • Danish (dansk)
  • Dutch (Nederlands)
  • English (Great Britain)
  • Estonian (eesti)
  • Finnish (suomi)
  • French (français)
  • Galician (galego)
  • Georgian (ქართული)
  • German (Deutsch)
  • Greek (Ελληνικά)
  • Hebrew (עברית)
  • Hindi (हिन्दी)
  • Hungarian (magyar)
  • Icelandic (íslenska)
  • Indonesian
  • Italian (italiano)
  • Japanese (日本語)
  • Khmer (ខ្មែរ)
  • Korean (한국어)
  • Latvian (latviešu)
  • Lithuanian (lietuvių)
  • Macedonian (македонски)
  • Malay (Melayu)
  • Mongolian (монгол)
  • Norwegian (norsk)
  • Persian (فارسی)
  • Polish (polski)
  • Portuguese (Português)
  • Portuguese, Brazil (Português — BR)
  • Romanian (română)
  • Russian (русский язык)
  • Serbian (Cyrillic)
  • Serbian (Serbia) (српски (Србија))
  • Slovak (slovenčina)
  • Slovenian (slovenščina)
  • Spanish (Argentina)
  • Spanish (español)
  • Spanish - Mexico (Méjico)
  • Swahili (Kiswahili)
  • Swedish (svenska)
  • Thai (ไทย)
  • Turkish (Türkçe)
  • Ukrainian (українська)
  • Urdu (India) (اردو (بھارت
  • Urdu (Pakistan) اردو (پاکستان)
  • Vietnamese (Tiếng Việt)

Thanks for Downloading

Please wait patiently while we package the language files and your download should begin automatically

Note: Packaging process times may vary depending on which files you've selected

What's Next?

Thanks for choosing the world’s most popular open source ticketing system. Here’s a few pointers on what to do next:

SYSTEM REQUIREMENTS

osTicket is a platform-independent web-based application, meaning it is compatible with all operating systems. To install and run osTicket the following components are required:

  • Web Server: Apache or IIS
  • PHP Version: 7.2 to 7.4, 7.4 is recommended
  • MySQL Database: 5.5

INSTALL GUIDE

Visit our wiki for a detailed outline of installation

Need more languages support?

Thanks to our awesome osTicket community, language packs are available to download to make your help desk even better. If you would like to contribute to translate specific languages, please check out our Crowdin page.

LEARN MORE

Plugins

Plugins require osTicket v1.8.1 or later

Installing Plugins
Simply download one or more plugins from this page and upload the phar file to the include/plugins folder of your osTicket installation.
For more help, you can watch a tutorial here.

  • 2FA :: Google Authenticator (Requires osTicket v1.15)

    Provides 2 Factor Authentication using the Google Authenticator App. More

  • Audit :: Audit Log (Requires osTicket v1.14)

    Allows Administrators to keep track of what Agents and Users are doing in the helpdesk. More

  • Authentication :: Password Policy (Requires osTicket v1.15)

    Allows Administrators to enforce custom requirements for Agents’ and Users’ passwords in the helpdesk. More

  • Authentication :: HTTP Pass-Through

    Allows for the HTTP server (Apache or IIS) to perform the authentication of the user.

  • Authentication :: LDAP and Active Directory

    Provides a configurable authentication backend which works against Microsoft Active Directory and OpenLdap servers

  • Storage :: Attachments on the Filesystem

    Store attachments in a folder on the filesystem instead of the database.

  • Storage :: Attachments in Amazon S3

    Store attachments in S3 instead of the database.

Thanks for Downloading

Please wait patiently while we package the plugin files and your download should begin automatically

Note: Packaging process times may vary depending on which files you've selected

What's Next?

Thanks for choosing the world’s most popular open source ticketing system. Here’s a few pointers on what to do next:

SYSTEM REQUIREMENTS

osTicket is a platform-independent web-based application, meaning it is compatible with all operating systems. To install and run osTicket the following components are required:

  • Web Server: Apache or IIS
  • PHP Version: 7.2 to 7.4, 7.4 is recommended
  • MySQL Database: 5.5

INSTALL GUIDE

Visit our wiki for a detailed outline of installation

Stay Connected With Our Community!

The osTicket’s community forum provides tons of useful troubleshooting solutions, installation help, discussions, customizations, and much more.

CHECK IT OUT