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Download the Open Source Edition

Please select a product to download from the lists below, and continue to the download page for that product.
Core Version
Choose osTicket Version
Choose Language Packs
Choose Plugins
Download customized osTicket

osTicket Core, v1.17

Released September 30, 2022

HTTP server running Microsoft® IIS or Apache, PHP version 8.*, MySQL database version 5.5

osTicket Core, v1.16.3

Released May 19, 2022

HTTP server running Microsoft® IIS or Apache, PHP version 8, MySQL database version 5.5

Installing Language Packs
Simply download one or more languages from this page and upload the phar file to the include/i18n folder of your osTicket installation.

  • Albanian (shqip)

  • Arabic - Egypt (مصر)

  • Arabic - Saudi Arabia (المملكة العربية السعودية)

  • Azerbaijani (azərbaycanca)

  • Basque (euskara)

  • Bengali (বাংলা)

  • Bosnian (bosanski)

  • Bulgarian (български)

  • Catalan (Català)

  • Chinese (China) (中文 (中国))

  • Chinese (Taiwan) (中文(台灣)

  • Croatian (hrvatski)

  • Czech (čeština)

  • Danish (dansk)

  • Dutch (Nederlands)

  • English (Great Britain)

  • Estonian (eesti)

  • Finnish (suomi)

  • French (français)

  • Galician (galego)

  • Georgian (ქართული)

  • German (Deutsch)

  • Greek (Ελληνικά)

  • Hebrew (עברית)

  • Hindi (हिन्दी)

  • Hungarian (magyar)

  • Icelandic (íslenska)

  • Indonesian

  • Italian (italiano)

  • Japanese (日本語)

  • Khmer (ខ្មែរ)

  • Korean (한국어)

  • Latvian (latviešu)

  • Lithuanian (lietuvių)

  • Macedonian (македонски)

  • Malay (Melayu)

  • Mongolian (монгол)

  • Norwegian (norsk)

  • Persian (فارسی)

  • Polish (polski)

  • Portuguese (Português)

  • Portuguese, Brazil (Português — BR)

  • Romanian (română)

  • Russian (русский язык)

  • Serbian (Cyrillic)

  • Serbian (Serbia) (српски (Србија))

  • Slovak (slovenčina)

  • Slovenian (slovenščina)

  • Spanish (Argentina)

  • Spanish (español)

  • Spanish - Mexico (Méjico)

  • Swahili (Kiswahili)

  • Swedish (svenska)

  • Thai (ไทย)

  • Turkish (Türkçe)

  • Ukrainian (українська)

  • Urdu (India) (اردو (بھارت

  • Urdu (Pakistan) اردو (پاکستان)

  • Vietnamese (Tiếng Việt)

Plugins require osTicket v1.8.1 or later

Installing Plugins

Simply download one or more plugins from this page and upload the phar file to the include/plugins folder of your osTicket installation.

For more help, you can watch a tutorial here.

osTicket Version:


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What's Next?

Thanks for choosing the world’s most popular open source ticketing system. Here’s a few pointers on what to do next:


osTicket is a platform-independent web-based application, meaning it is compatible with all operating systems. To install and run osTicket the following components are required:

  • Web Server: Apache or IIS
  • PHP Versions:
  • osTicket 1.15 Series: 7.2 to 7.4, 7.4 is recommended
  • osTicket 1.16 Series: 8.0 is required
  • MySQL Database: 5.5


Visit our wiki for a detailed outline of installation