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Blog

What’s New in osTicket 1.8

The osTicket dev team proudly presents the next major release of osTicket, v1.8, codename “Rumors”.

The initial release introduces two core feature additions that fundamentally change, for the better, the way that you and your users approach your osTicket help desk. This guide walks through the facets of the features and gives you an idea of how to understand and get the most out of the new features. Continue reading What’s New in osTicket 1.8

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Customizing osTicket (and Why You Should)

osTicket is striving to develop the world’s most popular open source ticketing system more openly. Starting with osTicket 1.7, the mainline development has been available on GitHub. If you are maintaining or creating a customized version of osTicket, using git and following the mainline development’s GitHub repo can make you far more successful. Continue reading Customizing osTicket (and Why You Should)

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