osTicket Filters Basics
Add some automation to your helpdesk with ticket filters!
How to Upgrade osTicket
Is your version of osTicket up to date? Learn how to upgrade osTicket so you’re helpdesk is always at its best!
How to Add Language Packs to osTicket
Do you need to have your helpdesk translated in different languages? Look no further, osTicket has many language packs to choose from!
How to Use Schedules in osTicket
Check out our latest osTicket tutorial on another new feature for v1.14!
osTicket v1.12.3/v1.14-RC.2 Available
As we are getting closer to the release of v1.14, we’re excited to share our next release candidate, osTicket v1.14-RC.2. Here’s a preview of what’s in store:
We’ve also released a new maintenance release, osTicket v1.12.3. It includes several bug fixes to improve your helpdesk. Check out the release notes here.
How to Merge and Link Tickets in osTicket
We’ve got a fresh new feature tutorial, ready for your viewing pleasure!
What’s New in osTicket Version 1.14?
We just can’t wait to show you what we have coming in osTicket Version 1.14! Come take an exclusive sneak peek!
How to Export a Database – mysqldump, HeidiSQL, phpMyAdmin
Need to backup your database? We’ve got you covered in our latest tutorial!
osTicket v1.14-RC.1 Available
osTicket Team is super excited to announce the availability of osTicket v1.14-RC.1 (Release Candidate). Be on the lookout for documentation and video tutorials on these features as we move towards the official release. The release includes much anticipated features:
How to Configure Emails in osTicket – Outlook
Don’t worry Outlook users, we didn’t forget about you! Check out our latest tutorial on configuring emails in your helpdesk with an Outlook email.