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Today’s the day! We are excited to announce the official stable release of osTicket v1.14.1!
The release fixes bugs and addresses several security vulnerabilities reported in prior versions, and also introduces a host of awesome enhancements and features.
For a complete list of improvements, fixes, and changes please check our release notes.
As we are getting closer to the release of v1.14, we’re excited to share our next release candidate, osTicket v1.14-RC.2. Here’s a preview of what’s in store:
We’ve also released a new maintenance release, osTicket v1.12.3. It includes several bug fixes to improve your helpdesk. Check out the release notes here.
osTicket Team is super excited to announce the availability of osTicket v1.14-RC.1 (Release Candidate). Be on the lookout for documentation and video tutorials on these features as we move towards the official release. The release includes much anticipated features:
The osTicket team is happy to announce the release of osTicket version 1.12.2.
The release fixes bugs and addresses several security vulnerabilities reported in prior versions, and also introduces a host of awesome enhancements and features.
For a complete list of improvements, fixes and changes please check our release notes.
**Important Note**
Please note, we had a bug fix in this release that corrected the behavior of the Recipients field for Departments. It was incorrectly sending out alerts even if Recipients was set to ‘No one’. If you want to change the behavior of this field, you can change it by going to:
Admin Panel | Agents Tab | Departments | Select the desired department
The Recipients field is under Alerts and Notices on the form. If it is set to ‘No one (disable Alerts and Notices)’, Agents will NOT receive an alert when a Ticket is created in this Department. If it is set to ‘Department members only’, only Agents with this Department as a primary Department will receive the alert. If it is set to ‘Department and extended access members’, all Agents with access to this Department will receive the alert.
The osTicket team is happy to announce the release of osTicket version 1.12, the first stable release in 1.12 series.
The release fixes bugs and addresses a security vulnerability reported in prior versions, and also introduces a host of awesome enhancements and features.
For a complete list of improvements, fixes and changes please check our release notes.
The osTicket team is happy to announce the release of osTicket version 1.11, the first stable release in 1.11 series.
The release fixes bugs and addresses a potential security vulnerability reported in prior versions, and also introduces a host of awesome enhancements and features.
For a complete list of improvements, fixes and changes please check our release notes.
osTicket Team is super excited to announce the availability of osTicket v1.10-RC.1 (Release Candidate). The release includes much anticipated features:
PS: osTicket v1.10-RC.2 now available!
The developers have been at it again! Working to give you the most requested features to further enhance the world’s most popular support ticketing software- osTicket & SupportSystem! You’ve asked for small, but important details to steadily improve your best tool for customer support and here are a few of the highlights:
