So things changed a little bit with v1.10, and I just re-learned how to do this. Step 1Starting at Line 476 of ./includes/staff/tickets.inc.php:Changeif ($search && !$status) unset($queue_columns);else unset($queue_columns);Toif ($search && !$status) unset($queue_columns);if(!strcasecmp($status,'closed')) unset($queue_columns);Why?Originally, the system is going to only display the priority or the status, not both. The status will only show up if there is a search. In the change, I made it look at two different events. Priority will show as expected, but the status will show only when looking at open tickets. If you always want to see the status (including when looking at closed tickets), delete the second if statement altogether.Step 2We need to add the column data for the <td>s. You should notice that the status field appears between the From and Priority fields. This is where we will need to put the output for the status.Starting at Line 582 of ./includes/staff/tickets.inc.phpChangeif($search && !$status){ $displaystatus=TicketStatus:($T, 'value', $T); if(!strcasecmp($T,'open')) $displaystatus="<b>$displaystatus</b>"; echo "<td>$displaystatus</td>"; } else { ?> <td class="nohover" align="center" style="background-color:<?php echo $T; ?>;"> <?php echo $T; ?></td> <?php }To$displaystatus=TicketStatus:($T, 'value', $T);if($search && !$status){ if(!strcasecmp($T,'open')) $displaystatus="<b>$displaystatus</b>"; } if(strcasecmp($status,'closed')) echo "<td>$displaystatus</td>";?><td class="nohover" align="center" style="background-color:<?php echo $T; ?>;"> <?php echo $T; ?></td>Why?I separated out the if statements so that the status would display so long as the status was not set to closed. If you always want to see the status, just remove the if(strcasecmp($status,'closed')) statement and you will always see that column.