Yes there is a chance, but not thru the de.phar.Let me first add some words about multilanguage support:Since multilanguage is not yet fully implemented (currently phase 2 of 4) I guess it will be possible in the future (phase 3 or 4), but currently it is not possible to get the german email templates thru the de.phar without re-installingTo get the templates without re-installing do the following:1. Download the translation files from this page: http://i18n.osticket.com/Or use the direct download link here: http://i18n.osticket.com/download/project/osticket-official.zip2. Extract the zip file and look at this folder: "de \ templates \ email"3. There are 13 files inside the folder. Every file contains one of the 13 german email templates. To open the german email template files and get the templates itself, just use a text editor (e.g. notepad++)4. In osTicket you should now create your own template5. Open every file, copy the message (body & subject) from the file to the corresponding osTicket email template into the html editor view <> inside osTicket and save the template.6. Voila you have now the officially translated german email templates in your osTicket installation./GERMANFalls etwas unklar ist oder es noch Fragen gibt, kannst du mich gerne auch via privater Nachricht kontaktieren.Cheers,Michael