How osTicket works
osTicket is trusted and used by individuals, small and medium-sized businesses, and large organizations worldwide to streamline and easily manage customer support requests. Don't take our word for it, see what others are saying.Profound simplicity
osTicket is simple, yet powerful. This ensures that your staff can quickly begin using the system without any headaches or hassles, and with very little or no training.
Scott
There are so many open source products that claim to be easy to install and configure, but few deliver. osTicket really is easy to install and configure! I can see that it is quite configurable if you want to tweak it, but I could not believe how quick I was up and running with a ticket system allowing e-mail generated tickets (with attachments). Incredible.

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