osTicket v1.8.0.1

We are pleased to announce a hotfix release for osTicket, 1.8.0.1, which addresses several critical issues in the original 1.8.0 release.

Release Highlights

This release fixes bugs reported from 1.8.0, introduces a few enhancements, and addresses a potential cross-site scripting (XSS) vulnerability in the display of client contact information.

You can view more details about the bug fixes on our GitHub project page.

What's New in osTicket 1.8

The osTicket dev team proudly presents the next major release of osTicket, v1.8, codename "Rumors".

The initial release introduces two core feature additions that fundamentally change, for the better, the way that you and your users approach your osTicket help desk. This guide walks through the facets of the features and gives you an idea of how to understand and get the most out of the new features.