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Difference between revisions of "Email settings"

From osTicket

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(Created page with "osTicket allows you to setup unlimited number of email addresses to handle all your company's mail accounts and email communication. Incoming emails are converted to support t...")
 
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==Email Templates==
 
==Email Templates==
 
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osTicket relies on predefined templates when sending out auto responses, notices and alerts. Each template has a set of variable placeholder as shown below.
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osTicket ships with generic email templates used for auto-responses, alerts, notices and replies. Refer to [[email_template_guide|Email Templates Guide]] for details on how to customize or add new templates.
  
===Base Variables===
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==Routing Incoming Emails==
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----
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===Email Piping===
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===POP3/IMAP Polling===
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==Outgoing Emails==
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===Important Note Regarding Use of External SMTP Servers===
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===Outgoing SMTP Spoofing===
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===Gmail Configuration===

Revision as of 23:25, 21 April 2014

osTicket allows you to setup unlimited number of email addresses to handle all your company's mail accounts and email communication. Incoming emails are converted to support tickets allowing you to easily manage, organize and archive all emailed support requests in one place.

Email Templates


osTicket ships with generic email templates used for auto-responses, alerts, notices and replies. Refer to Email Templates Guide for details on how to customize or add new templates.

Routing Incoming Emails


Email Piping

POP3/IMAP Polling

Outgoing Emails


Important Note Regarding Use of External SMTP Servers

Outgoing SMTP Spoofing

Gmail Configuration