A reporting structure

[ntozier]

OST clients and staff connect with the web interface. (ie http://yourdomain.com or http://yourdomain.com/scp/ respectively).

If you are asking how to connect to the osticket database, then you will need to know the following:

servername:
databasename:
username:
password:

Most applications that connect to databases have a tutorial as to how they want things setup I recommend that you consult the documentation for the 3rd party product that you are using, or ask for help on that products forums.

[jasonk]

Yes how do we connect to osticket after we have created the report via Jasper , what i would like to do is if i created my reports i would like to alter the php code for osticket reports to insert the new link to the new reports , how can this be done