Ask not what osTicket community can do for you - ask what you can do for osTicket community
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| typo | ||||
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| won't show any tickets when clicking ie 'view open', only when using advanced search | ||||
Category Unknown |
Affected Version 1.6.0 rc3 |
Priority Unknown |
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Status Fixed |
Fixed Version 1.6 rc4 |
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Submitted 01-30-2008 |
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01-30-2008 08:57 AM
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typo
won't show any tickets when clicking ie 'view open', only when using advanced search
Problem:
When logging in, no tickets are shown, not after clicking 'View open', 'View closed' or whatever. Only when doing a blank advanced search. Solution: Change all occurrences of 'Open' to 'open' (lower case) in include/staff/tickets.inc.php. This did the trick for me (status column in ost_tickets table is of type enum('open', 'closed'), not enum('Open','Closed'). nb; it might be a specific problem for my mysql server version (5.0.27), don't know how mysql normally handles cases. hope it's helpfull 
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01-30-2008 10:37 AM
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| Issue Changed by peter |
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