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Issue Type Bug   Project osTicket Bug Tracker
Tickets are reopened upon delete
Category Unknown
Affected Version 1.6 Stable
Priority 4
Status Unconfirmed
Fixed Version (none)
Submitted 03-26-2012
Assigned Users (none) Tags (none)

issueid=271 03-26-2012 04:35 AM
Junior Member
Tickets are reopened upon delete

Hello,

when I delete a ticket ( no matter if open or closed state) it is reopened upon the next mail fetch. Please tell me which data to provide to prove it is a bug.
At first I thought it's an IMAP problem so I changed to pop / delete afterwards.

Regards
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03-30-2012 06:54 AM
Junior Member
 
may be closed. did not occur again.
i am a little bit surprised about the lack of feedback.
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