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Issue Type Bug   Project osTicket Bug Tracker
Ticket data not shown
view.php does not show ticket data to user
Category Unknown
Affected Version 1.6 Stable
Priority 1 - Highest
Status Unconfirmed
Fixed Version (none)
Submitted 11-02-2011
Assigned Users (none) Tags (none)

issueid=267 11-02-2011 03:15 PM
Junior Member
Ticket data not shown
view.php does not show ticket data to user

When user comes back to site to check status of their ticket, the ticket list shows a table of open/closed tickets, but when you click on the leftmost icon to actually see the data, you get a blank page.

This does nothing but bring up a blank page:

/view.php?id=286541

(id # shown is example only)

It's no wonder there's nothing being displayed, view.php has nothing in it except:

<?php
//We are now using tickets.php but we need to keep view.php for backward compatibility
require('tickets.php');
?>
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11-22-2011 09:25 AM
Moderator
 
I am unable to reproduce this issue.
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