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Issue Type Bug   Project osTicket Bug Tracker
Tickets won't open in firefox 7
Tickets won't open in firefox 7
Category Unknown
Affected Version 1.6 Stable
Priority 1 - Highest
Status Unconfirmed
Fixed Version (none)
Submitted 10-04-2011
Assigned Users (none) Tags (none)

issueid=266 10-04-2011 11:59 AM
Junior Member
Tickets won't open in firefox 7
Tickets won't open in firefox 7

When I login to see all the tickets I have opened in a test site, it displays them and the subject is linked. When I click on a subject, it takes me back to the form asking for email address and ticket number. Internet Explorer works fine, but this new iteration of Firefox is not working right.

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Here are the contents of the error_log file in the directory osticket is installed in:

Quote:
[04-Oct-2011 12:58:05] PHP Warning: Module 'PDO' already loaded in Unknown on line 0
[04-Oct-2011 12:58:05] PHP Warning: Module 'pdo_sqlite' already loaded in Unknown on line 0
[04-Oct-2011 12:58:05] PHP Warning: Module 'SQLite' already loaded in Unknown on line 0
[04-Oct-2011 12:58:05] PHP Warning: Module 'pdo_mysql' already loaded in Unknown on line 0
[04-Oct-2011 12:58:05] PHP Warning: Module 'SourceGuardian' already loaded in Unknown on line 0
[04-Oct-2011 12:58:05] PHP Warning: Module 'PDO' already loaded in Unknown on line 0
[04-Oct-2011 12:58:05] PHP Warning: Module 'pdo_sqlite' already loaded in Unknown on line 0
[04-Oct-2011 12:58:05] PHP Warning: Module 'SQLite' already loaded in Unknown on line 0
[04-Oct-2011 12:58:05] PHP Warning: Module 'pdo_mysql' already loaded in Unknown on line 0
[04-Oct-2011 12:58:05] PHP Warning: Module 'SourceGuardian' already loaded in Unknown on line 0
[04-Oct-2011 12:58:05] PHP Warning: session_start() [<a href='function.session-start'>function.session-start</a>]: Cannot send session cache limiter - headers already sent (output started at /home/teethlad/public_html/clientsupport/login.php:4) in /home/teethlad/public_html/clientsupport/main.inc.php on line 48
[04-Oct-2011 12:58:14] PHP Warning: Module 'PDO' already loaded in Unknown on line 0
[04-Oct-2011 12:58:14] PHP Warning: Module 'pdo_sqlite' already loaded in Unknown on line 0
[04-Oct-2011 12:58:14] PHP Warning: Module 'SQLite' already loaded in Unknown on line 0
[04-Oct-2011 12:58:14] PHP Warning: Module 'pdo_mysql' already loaded in Unknown on line 0
[04-Oct-2011 12:58:14] PHP Warning: Module 'SourceGuardian' already loaded in Unknown on line 0
[04-Oct-2011 12:58:14] PHP Warning: Module 'PDO' already loaded in Unknown on line 0
[04-Oct-2011 12:58:14] PHP Warning: Module 'pdo_sqlite' already loaded in Unknown on line 0
[04-Oct-2011 12:58:14] PHP Warning: Module 'SQLite' already loaded in Unknown on line 0
[04-Oct-2011 12:58:14] PHP Warning: Module 'pdo_mysql' already loaded in Unknown on line 0
[04-Oct-2011 12:58:14] PHP Warning: Module 'SourceGuardian' already loaded in Unknown on line 0
[04-Oct-2011 12:58:14] PHP Warning: session_start() [<a href='function.session-start'>function.session-start</a>]: Cannot send session cache limiter - headers already sent (output started at /home/teethlad/public_html/clientsupport/login.php:4) in /home/teethlad/public_html/clientsupport/main.inc.php on line 48
[04-Oct-2011 12:58:14] PHP Warning: session_regenerate_id() [<a href='function.session-regenerate-id'>function.session-regenerate-id</a>]: Cannot regenerate session id - headers already sent in /home/teethlad/public_html/clientsupport/login.php on line 67
[04-Oct-2011 12:58:25] PHP Warning: Module 'PDO' already loaded in Unknown on line 0
[04-Oct-2011 12:58:25] PHP Warning: Module 'pdo_sqlite' already loaded in Unknown on line 0
[04-Oct-2011 12:58:25] PHP Warning: Module 'SQLite' already loaded in Unknown on line 0
[04-Oct-2011 12:58:25] PHP Warning: Module 'pdo_mysql' already loaded in Unknown on line 0
[04-Oct-2011 12:58:25] PHP Warning: Module 'SourceGuardian' already loaded in Unknown on line 0
[04-Oct-2011 12:58:25] PHP Warning: Module 'PDO' already loaded in Unknown on line 0
[04-Oct-2011 12:58:25] PHP Warning: Module 'pdo_sqlite' already loaded in Unknown on line 0
[04-Oct-2011 12:58:25] PHP Warning: Module 'SQLite' already loaded in Unknown on line 0
[04-Oct-2011 12:58:25] PHP Warning: Module 'pdo_mysql' already loaded in Unknown on line 0
[04-Oct-2011 12:58:25] PHP Warning: Module 'SourceGuardian' already loaded in Unknown on line 0
[04-Oct-2011 12:58:25] PHP Warning: session_start() [<a href='function.session-start'>function.session-start</a>]: Cannot send session cookie - headers already sent by (output started at /home/teethlad/public_html/clientsupport/login.php:4) in /home/teethlad/public_html/clientsupport/main.inc.php on line 48
[04-Oct-2011 12:58:25] PHP Warning: session_start() [<a href='function.session-start'>function.session-start</a>]: Cannot send session cache limiter - headers already sent (output started at /home/teethlad/public_html/clientsupport/login.php:4) in /home/teethlad/public_html/clientsupport/main.inc.php on line 48
[04-Oct-2011 12:58:25] PHP Warning: session_regenerate_id() [<a href='function.session-regenerate-id'>function.session-regenerate-id</a>]: Cannot regenerate session id - headers already sent in /home/teethlad/public_html/clientsupport/login.php on line 67
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11-22-2011 09:22 AM
Moderator
 
I was unable to reproduce this behavior. Also Firefox 8 is the current version you might try upgrading.
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