Feature Request: Billboard on Main Page.

[lynxcub]

Was wondering if there is an ability to have a "Billboard" option on the main page, where the Admin could post messages concerning system outages, all systems working normally, and etc.

Advantages: If the client reads the "billboard" on the main screen, and they know their issue is related to it, they would have no need to post a ticket.

Example:
. Welcome to your Helpdesk. To report a new issue please fill out the form below
. Please be advised that on 08/08/11 email will be down for system upgrades
. Please be advised that on 08/09/11 network will be down due to planned outage
If your problem is not related to the above, please submit a trouble incident.

Disadvantage: Not all clients read what's on the screen, must be updated manually.

Thanks,

[Rich_C]

I am waiting to see some of the code/ mods for 1.7. I just made this type of a suggestion in a post which is not yet posted. I am likely going to develop this on my own. Ideally this would be a great feature to add-on and have integrated as a toggle on/off feature. If I don't hear anything back I will beging devleopment of this.