Do NOT log a user out while entering a long ticket

[RogerDue]

After entering under 'Feedback & Suggestions' I saw this section, so here it goes again.

Recently I had a near disaster while entering a very long ticket for someone using osTicket. Fortunately, I made a 'copy' of my ticket before trying to post it. BUT when I went to post it said that I had to login again and wiped out my entire post! If I hadn't made a 'copy' of my ticket before trying to post it I would have been out of over 30-45 minutes of work.

So for the next release I sure would appreciate a correction to this time bomb.
-- Thanks, Roger :(

[PeopleInside]

I agree, even when you change the settings that I happened to sending the new settings were not saved and I was asked to re-login, after making the settings were not new ones and it was all over redone.