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uuys
03-25-2008, 05:00 PM
Can osticket handle inbound e-mail from a user like helpdesk@domain.com and log the ticket automatic and relpy user with ticket number ?
4ice
03-25-2008, 05:19 PM
It is possible to send an email to a certain emailaddress so that it will be inserted as a ticket.

Like I said in one of your other topics, I think it would be wise to just try the system and see if it fits your needs.