mail attachment is not working

[sudhakar]

Hi,

I have a problem with attachments option. I am able to receive all attachments like .pdf,.csv etc.. but the mail attachment is not working. I am sending mail from outlook with mail attachment, I am not able to receive the mail attachment in the support ticket system. I added .msg,.doc,.html in "Accepted File Types" of attachments section but it's not working.
Could you pls help me.

Thanks,
Paul

[isaBERLIN]

Please use forumsearch next time ...

This is a know issue and worked on.

[sudhakar]

I didn't find any solution from search results.
Can anyone help me pls

[isaBERLIN]

As i told you :
It's a know issue and being worked on !
How should anybody else give you solution when there is none so far ?

[Ebonhand]

Hi everyone,

I think I've solved this, details in another thread:

http://www.osticket.com/forums/showthread.php?t=86

Kind regards,
Ebonhand