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View Full Version : Forward a ticket

bradshawc
03-13-2008, 12:12 PM
Any ideas on how to forward a ticket to an external email address, or change the relpy address ?

Thanks
child2008
03-13-2008, 02:19 PM
the reply address is defined inthe admin panel under departments. the easiest way to forward the mail would be a forward rule on your mail server.