SLA feature

[giteshtrivedi]

Hi,

I think Service Level Agreement support feature is also required. Escalation process and SLA is in high demand.

Any idea?

Thanks and regards,
Gitesh Trivedi

[djdorado]

Hi everybody!

I need same requeriment now. Is there source-code anywhere to start with this feature?

Thanks in advance for all. Help is gold.




Hi,

I think Service Level Agreement support feature is also required. Escalation process and SLA is in high demand.

Any idea?

Thanks and regards,
Gitesh Trivedi