setting up crontab

[patrick]

i have a plesk server with debian linux installed on it.
i also have root access.
i need to install a crontab to fetch my pop mail. how exatly do i do it?

crontab */2 * * * * /var/www/vhosts/domain.com/httpdocs/support/api/cron.php

[isaBERLIN]

login as "root" using SSH (probably putty)
type in the command "crontab -e"
an editor opens
add the line "*/2 * * * * /path/to/php/executeable /path/to/api/cron.php" at the bottom
(on my server it's "*/2 * * * * php5-cgi /home/www/web1/html/ticketsupport/api/cron.php")
end editor (the way how to close depends on your server and installed editor)
server prints out sth. like "installing new cronjob"
DONE

[patrick]

when i wrote "which php"
i answered me: "/usr/bin/php"

so i wrote my crontab like this:

*/2 * * * * /usr/bin/php /var/www/vhosts/domain.com/httpdocs/support/api/cron.php

Enable Auto Cron: ON

Mail Methods:
Enable POP3 email fetch: ON
Enable email piping: OFF (should this be on?)

On the edit email:
POP3 Status: Enable

[isaBERLIN]

if "/usr/bin/php" is the executeable itself fine.
but maybe it's just the dir of PHP ?

anyway : did it work or not ?
if not : run "/usr/bin/php /var/www/vhosts/dittnett.com/httpdocs/support/api/cron.php"
from commandline and post what it says

[patrick]

when i run it nothing happens...
just another line...
so i can write a new command

i have these php folders:
php
php-cgi
php-config5
php5
phpextdist
phpize5
phpunit

[patrick]

i got it to work i just tried all! :)

but i get this report in the SSH:

server:/usr/bin# /usr/bin/php-cgi /var/www/vhosts/domain.com/httpdocs/support/api/cron.php
PHP Notice: Undefined index: SCRIPT_NAME in /var/www/vhosts/domain.com/httpdocs/support/main.inc.php on line 19
PHP Notice: Undefined index: SCRIPT_NAME in /var/www/vhosts/domain.com/httpdocs/support/config.php on line 20
PHP Notice: Undefined index: SCRIPT_NAME in /var/www/vhosts/domain.com/httpdocs/support/main.inc.php on line 79
PHP Notice: Undefined index: REMOTE_ADDR in /var/www/vhosts/domain.com/httpdocs/support/main.inc.php on line 97
PHP Notice: Undefined variable: dblink in /var/www/vhosts/domain.com/httpdocs/support/include/mysql.php on line 28
PHP Notice: Undefined variable: prefix in /var/www/vhosts/domain.com/httpdocs/support/include/class.pop3.php on line 147
PHP Notice: Undefined index: phone in /var/www/vhosts/domain.com/httpdocs/support/include/class.validator.php on line 54
PHP Notice: Undefined index: attachment in /var/www/vhosts/domain.com/httpdocs/support/include/class.ticket.php on line 842
PHP Notice: Undefined index: deptId in /var/www/vhosts/domain.com/httpdocs/support/include/class.ticket.php on line 880
PHP Notice: Undefined index: source in /var/www/vhosts/domain.com/httpdocs/support/include/class.ticket.php on line 882
PHP Notice: Undefined index: deptId in /var/www/vhosts/domain.com/httpdocs/support/include/class.ticket.php on line 892
PHP Notice: Undefined index: ip in /var/www/vhosts/domain.com/httpdocs/support/include/class.ticket.php on line 908
PHP Notice: Undefined index: REMOTE_ADDR in /var/www/vhosts/domain.com/httpdocs/support/include/class.ticket.php on line 908
PHP Notice: Undefined index: phone in /var/www/vhosts/domain.com/httpdocs/support/include/class.ticket.php on line 919
PHP Notice: Undefined index: REMOTE_ADDR in /var/www/vhosts/domain.com/httpdocs/support/include/class.ticket.php on line 461
PHP Notice: Undefined index: attachment in /var/www/vhosts/domain.com/httpdocs/support/include/class.ticket.php on line 940
PHP Notice: Undefined variable: prefix in /var/www/vhosts/domain.com/httpdocs/support/include/class.pop3.php on line 147
PHP Notice: Undefined index: phone in /var/www/vhosts/domain.com/httpdocs/support/include/class.validator.php on line 54
PHP Notice: Undefined index: attachment in /var/www/vhosts/domain.com/httpdocs/support/include/class.ticket.php on line 842
PHP Notice: Undefined index: deptId in /var/www/vhosts/domain.com/httpdocs/support/include/class.ticket.php on line 880
PHP Notice: Undefined index: source in /var/www/vhosts/domain.com/httpdocs/support/include/class.ticket.php on line 882
PHP Notice: Undefined index: deptId in /var/www/vhosts/domain.com/httpdocs/support/include/class.ticket.php on line 892
PHP Notice: Undefined index: ip in /var/www/vhosts/domain.com/httpdocs/support/include/class.ticket.php on line 908
PHP Notice: Undefined index: REMOTE_ADDR in /var/www/vhosts/domain.com/httpdocs/support/include/class.ticket.php on line 908
PHP Notice: Undefined index: phone in /var/www/vhosts/domain.com/httpdocs/support/include/class.ticket.php on line 919
PHP Notice: Undefined index: REMOTE_ADDR in /var/www/vhosts/domain.com/httpdocs/support/include/class.ticket.php on line 461
PHP Notice: Undefined index: attachment in /var/www/vhosts/domain.com/httpdocs/support/include/class.ticket.php on line 940
PHP Notice: Undefined variable: prefix in /var/www/vhosts/domain.com/httpdocs/support/include/class.pop3.php on line 147
PHP Notice: Undefined index: phone in /var/www/vhosts/domain.com/httpdocs/support/include/class.validator.php on line 54
PHP Notice: Undefined index: attachment in /var/www/vhosts/domain.com/httpdocs/support/include/class.ticket.php on line 842
PHP Notice: Undefined index: deptId in /var/www/vhosts/domain.com/httpdocs/support/include/class.ticket.php on line 880
PHP Notice: Undefined index: source in /var/www/vhosts/domain.com/httpdocs/support/include/class.ticket.php on line 882
PHP Notice: Undefined index: deptId in /var/www/vhosts/domain.com/httpdocs/support/include/class.ticket.php on line 892
PHP Notice: Undefined index: ip in /var/www/vhosts/domain.com/httpdocs/support/include/class.ticket.php on line 908
PHP Notice: Undefined index: REMOTE_ADDR in /var/www/vhosts/domain.com/httpdocs/support/include/class.ticket.php on line 908
PHP Notice: Undefined index: phone in /var/www/vhosts/domain.com/httpdocs/support/include/class.ticket.php on line 919
PHP Notice: Undefined index: REMOTE_ADDR in /var/www/vhosts/domain.com/httpdocs/support/include/class.ticket.php on line 461
PHP Notice: Undefined index: attachment in /var/www/vhosts/domain.com/httpdocs/support/include/class.ticket.php on line 940
X-Powered-By: PHP/5.2.0-8+etch7
Set-Cookie: PHPSESSID=0u27atda5j49bclq0cfhk9c9d3; path=/
Expires: Thu, 19 Nov 1981 08:52:00 GMT
Cache-Control: no-store, no-cache, must-revalidate, post-check=0, pre-check=0
Pragma: no-cache
Content-type: text/html


changed my domain with domain.com

[drewbie]

OK, I had this same problem, and fixed it earlier, but forgot what I had done to fix it. Had so go back to the original and compare.

Here is the corrected 'api/cron.php':
<?php
/************************************************** *******************
cron.php

File to handle cron job calls (local and remote).

Peter Rotich <peter@osticket.com>
Copyright (c) 2006,2007,2008 osTicket
http://www.osticket.com

Released under the GNU General Public License WITHOUT ANY WARRANTY.
See LICENSE.TXT for details.

vim: expandtab sw=4 ts=4 sts=4:
$Id: $
************************************************** ********************/
require_once('../main.inc.php');
require_once(INCLUDE_DIR.'class.dept.php');
require('api.inc.php');
require_once(INCLUDE_DIR.'class.cron.php');
Cron::POP3(); //pop3 mail fetch
Cron::Tickets(); //Tickets related crons.
?>

Vs

Original:
<?php
/************************************************** *******************
cron.php

File to handle cron job calls (local and remote).

Peter Rotich <peter@osticket.com>
Copyright (c) 2006,2007,2008 osTicket
http://www.osticket.com

Released under the GNU General Public License WITHOUT ANY WARRANTY.
See LICENSE.TXT for details.

vim: expandtab sw=4 ts=4 sts=4:
$Id: $
************************************************** ********************/
require('api.inc.php');
require_once(INCLUDE_DIR.'class.cron.php');
Cron::POP3(); //pop3 mail fetch
Cron::Tickets(); //Tickets related crons.
?>