Ban by ip address?

[chrisdbarnett]

Does anyone know if it's possible to ban by IP address?

If so, how?

Thanks!

Chris.

[Kelli]

It's not currently a feature built into osTicket, but you can easily do it via .htaccess, e.g:


order allow,deny
deny from 123.45.6.7
deny from 012.34.5.
allow from all


The first is a ban of the specific ip, 123.45.6.7 The second bans the IP block 012.34.5.*

[Johnny36]

Thank you kelli been also wondering how to block ip address.I'm a newbie using osticket, Do any of you guys had problem with loading time?Just wondering.

thanks
Johhny

[Kelli]

Loding time should be minimal. osTicket uses very little in the way of resources. Are you on a shared host? If so, it could be an issue with the number of database connections.

Do you experience the slowness system-wide or is there one particular area that is slow to respond?