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trancer01
02-25-2008, 06:55 PM
I'm runing RC3 on windows 2003 sp2
php5
mysql 5
IIS (obviously)

My accounts are set as admin
Alerts are on
I've tested with my admin and as Joe User (not a single email)

I've followed most of the suggestions I could find
http://www.osticket.com/forums/showthread.php?t=381
http://osticket.com/forums/showthread.php?t=269&highlight=email
http://osticket.com/forums/showthread.php?t=330&highlight=email
http://osticket.com/forums/showthread.php?t=307&highlight=email
http://osticket.com/forums/showthread.php?t=161&highlight=email

any thoughts?

we have a box on the same domain handeling the email. and yes I've changed the SMTP option in php.ini

4ice
02-25-2008, 07:03 PM
Do you have access to your servers log files? Perhaps you can find some additional information to your problem that will help us to find the solution.

trancer01
02-25-2008, 07:10 PM
yeah there wasn't anything in there about email or errors pertaining to OST

trancer01
02-26-2008, 01:46 PM
k...so to clarify, I've changed the SMTP entry in php.ini
I had to switch response FROM Email: in Update Department option to send mails from Dept Email (above) to not from noreply mail

also downloaded phpmailer but don't see a way to get it to work with RC3