View Full Version : html not showing
spaycegirl
02-21-2008, 02:47 AM
Hi,
I'd prefer for html to show in my tickets. I'm trying to post form code to help out a customer and it just shows blank lines.
What can I do in this case?
peter
02-22-2008, 12:29 PM
For security reasons, osTicket strips all tags at the moment. In the future we might look into utilizing "bbcode" style tags to support code display.
security_man
04-09-2008, 05:17 PM
what about allowing it in internal messages? is there a file or function you could point me toward so i can modify it for that purpose?
evelien
08-05-2008, 05:37 AM
same problem here. I just want to enable HTML for staff members. The input into the DB is stripped. So I thought about finding the input, which is in /scp/kb.php line 53, if I'm correct: answer='.db_input(Format::striptags($_POST['answer']));
Changing this wasn't helping me out. Where to look next?