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View Full Version : Comment to premade replies


briksoftware
02-17-2008, 07:06 PM
It would be really useful if premade reply could have a comment attached to them, only visibile to the staff, which instruct them about when a certain premade answer applies. With a search system on said comment it would make the platform extremely powerful!

bagnap
01-21-2009, 02:16 PM
See this thread..its done.

http://osticket.com/forums/showthread.php?t=1695