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View Full Version : How To Make Clients View Status Of Ticket On Website


clhmedia
02-13-2008, 04:11 PM
THIS HAS BEEN ONE OF THE FEW TICKET SCRIPTS THAT HAS BEEN REALLY EASY FOR ME TO ALTER, BUT I CANT FIGURE OUT HOW TO GIVE CLIENTS THE RIGHT TO CLICK ON TEH TICKET ON MY SITE AND VIEW THE STATUS..

RIGHT NOW THEY GET AN EMAIL WITH THE LINK, BUT WHEN THEY CLICK ON IT, IT SAYS UNAUTHORIZED..

I AM BASICALLY TRYING TO MAKE A TICKET SYSTEM THAT DOESNT REQUIRE THE USER TO LOGIN, AND THEY CAN LOOK UP THEIR TICKET ON MY SITE, CLICK ON IT AND SEE THE CURRENT STATUS.


ANY HELP WOULD BE GREAT REPLY HERE OR EMAIL ME AT MAIL@CLHMEDIA.COM

tery161
01-10-2011, 12:35 PM
Remote helpdesk seems to be the useful tool to support ur problems.

dehlchris
02-21-2012, 09:51 AM
Remote helpdesk seems to be the useful tool to support ur problems.

It should help