Hello everyone I have a problem

[luca10]

My problem is:
I have installed on my host program OsTicket but when sending a ticket from my host [www.dattahost.net/tickets] can not respond afterwards.

Because Sera?
A clear answer?

[Corey]

I suggest updating to the latest osTicket. (1.6 RC3)

[luca10]

But not update

[Corey]

But not update

I don't really understand that. Can you be more specific?

The version you have right now is out dated and has many security flaws and other bugs.

It's best to run the latest release. If you need help installing the newest release, just ask for help and we will help.