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allielopez
11-11-2009, 03:56 PM
Hi,

I seem to be having a problem when I am trying to enter the MySQL database information here:

http://www.hotelshelley.com/support/setup/install.php


I keep getting this error message, "Unable to connect to MySQL server. Possibly invalid login info."


I am pretty sure that I am entering my hostname (localhost) , database (named it oshelpdesk) and username/password correctly. Am I supposed to change the table prefix or just leave as default "ost_"?

Thanks!!