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hamper19
02-05-2008, 11:03 AM
Hello, I have rc3 installed and running on windows 2003 server R2. I'm using Apache, MySql, and PHP.(Xampp)

I'm able to send mail to the mbx I have configured on Exchange 2003, and osticket pulls the information in nicely.

I can't get any emails to go out though. I have all the settings needed set to enabled for it to automatically send out emails.

I realized I didn't have any MTA agent setup on the server so I installed the POP 3 services in windows components which also installed SMTP server which seems to be running.

Any ideas where I can look next?

Thanks

peter
02-05-2008, 11:11 AM
osTicket uses native PHP mail function to send out emails. Please check php.ini to make sure mail setting is correct.

hamper19
02-05-2008, 11:18 AM
what am i looking for in the php.ini file? I'm not a developer, but rather a network admin/engineer. Just trying to do a favor for my company and get this up and running.

Also I noticed there was a few of the php.ini file.

In the file I found

[mail function]
; For Win32 only.
SMTP = localhost
smtp_port = 25

; For Win32 only.
;sendmail_from = me@example.com


Does SMTP have to point to my exchange server? and what about the sendmail part. Is it only one email address that I want the auto replies to come from?

hamper19
02-05-2008, 01:19 PM
I edited the php.ini file in Apache/bin. and pointed to my exchange server by IP address.

It's still not working. I even checked out the cron file and it looked ok from what i read on this site.

I'm at the last step!!!!!!!!

hamper19
02-05-2008, 02:05 PM
ok I got it. Mcafee was blocking port 25 on my server.