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DaveKengen
08-11-2009, 10:35 AM
Hi,

I downloaded OS ticket 1.6 RC5 and installed it on a Windows 2008 webserver with PHP and MySQL. The setup screen shows up perfectly, after filling in the required fields the tables inside the DB are also created.

A final installation screen shows up and I hit the Admin button.
(/scp/admin.php)
However, I get this message:

Error loading settings. Contact admin.

Found nothing on this forum or google, please help!

scottro
08-19-2009, 10:12 AM
The trigger for this error is:

#load config info
if(file_exists(ROOT_DIR.'ostconfig.php')) //Old installs prior to v 1.6 RC5
require('ostconfig.php');
elseif(file_exists(INCLUDE_DIR.'settings.php')) //New config file.. v 1.6 RC5 +
require(INCLUDE_DIR.'settings.php');
else
die('<b>Error loading settings. Contact admin.</b>');

So I would guess that your settings.php file is missing.

cablehog
08-23-2009, 01:16 AM
I too am getting this message on IIS 6 after install. The settings file is in the include folder and no matter what permissions I set, whether it be write or read only, I still get the same error. An ideas would be greatly appreciated. Thanks!