Number of Replies

[MaFt]

Hi everyone, new here and to osTicket! Is there any way to get the number of replies/responses to show on the front page? Other than opening a ticket there's no way to see if it has been replied to already...!

Thanks

MaFt

[peter]

MaFt,

The exact count is not shown at the moment but on reply/response the ticket is moved to Answered queue. The ticket is put back to 'Open' queue on user response.