emails with attachment stay in mailbox

[lukas]

Hello everybody,

I have a problem with emails that have attachment. osTicket doesn't parse them to DB and leave them in mailbox, I'm using POP3 mail fetching. I have allowed email attachments, file extensions etc. and set enough max size to load. Other emails without attachments get in system properly. Can anybody help me?

Thank you

[lukas]

With RC3 installed the emails with attachment are parsed but attachments are dropped... any idea?

[Ebonhand]

Hi Lukas,

Was it working for you with RC2, or is this a clean install of RC3?

Have you tried different types of attachment?

Is the attachment type specified in "Allowed Extensions" etc.?

Kind regards,
Ebonhand

[lukas]

Hi Ebonhand,

with RC2 did not work it, now I have clean install of RC3 and the attachments are dropped, only the ticket is created. I have everething neccessary done, such as defining file types, max size or path with neccessary rights, but still not working. I also tried .doc, .pdf or jpg etc.

Thx
Lukas

[lukas]

I just created a new install of RC3 and it works! But now I've again problem with ISO-8859-2 and I have to add to some classes iconv to fix it...

To developers: Could you please find some way to fix this problems with east-european charsets? instead of special chars I get "?"...

Thanks in advance

[Zoidberg]

To developers: Could you please find some way to fix this problems with east-european charsets? instead of special chars I get "?"...

Try this thread
http://osticket.com/forums/showthread.php?t=319

You may want to tweak the replace calls to support your charset, but this is basically the way to go.