Ban Email and Close action not working!

[ssozonoff]

Hi All,

I tried the Ban Email and Close action and it seems to call a non existing function.

Here is what I see in the logs.

PHP Fatal error: Call to undefined method StaffSession::canManageBanList() in /var/www2/osticket/scp/tickets.php on line 221

Thanks,
Serge

[4ice]

As far as I can see now, it works on my system. But I also noticed that the function canManageBanList() is no where to be found. So that would explain you error.

But what does your system do when you do a "Ban email and close" action? Do you get an error on the screen or anything?

[ssozonoff]

Hi,


But what does your system do when you do a "Ban email and close" action? Do you get an error on the screen or anything?


It just displays a bank (white) screen.

Currently running v1.6 RC2

Serge

[4ice]

I just talked to Peter and found out this function will be back in RC3. It was probably deleted by accident.

This is the function you need:
function canManageBanList() {
return ($this->isadmin() || $this->isManager() || $this->udata['can_ban_emails'])?true:false;
}

Hopefully if you add this, it will work. Or you can wait for RC3 off course.

[ssozonoff]

Hi,

Thanks, I will plug that in and see how it goes.

Serge