POP3 Problems - HELP -

[hkshambesh]

Hi Everyone,

I need help urgent, anyone knows how to use the POP3 emailing..

First- I have made an pop3 account in my mailing server and setup a unique user and password.

Second- WHAT DO I DO?

Anyone HELP Please. Peter if you are there help me plz.

Many Thanks in advance....

Hussen

[4ice]

Go to the Admin Panel and do the following under the tab Settings:
- check the box "Enable cron call on staff's activity"
- check the box "Enable POP3 email fetch"

Under the tab "Emails", click on "Add new email". Fill in all the necessary info, set the "POP3 Status" on enabled. And don't forget to check the box "Delete fetched message(s)".

That should do it.

Good luck

[imme]

i have tried to do that but there is error stating

"you must have php compiled with IMAP"

and i dont know how to do that. please tell us how can we do that and if any compile setup is available share it with us.

thanks

[4ice]

i have tried to do that but there is error stating

"you must have php compiled with IMAP"

and i dont know how to do that. please tell us how can we do that and if any compile setup is available share it with us.

thanks
This is something your server administrators can do. If you check you PHP info with
<?php
phpinfo();
?>
there should be an IMAP entry.

PHP can be compiled with (or without) lots of options. IMAP is one of them, so try to contact your server administrator and ask if they can change this.

http://www.php.net/imap might be usefull for you to read

[imme]

i have solved this problem. I am using easy php software........there are 3 php.ini files in easy php folder. Edit the one in easyphp\conf ......changes are

1. ;extension=php_imap.dll
to
extension=php_imap.dll ( ; remove semicolon )

2.From php install folder copy php_imap.dll file and paste it in c:\windows\system32
c:\windows\system
folders.

3. Stop and restart Apache server.

Problem will be fixed.

Now i am facing another problem....email settins saved successfully....when a user creates ticket its created successfully and system states email sent with ticket number but there is no email. is there any problem of firewall thinking it as spam or other problem.

[imme]

IMAP problems are resolved.....I have enabled cron call and email fetch and delete email after fetch setting. When i send email system states that email with TickeT ID sent successfully but there is no email in my inbox...

I am using two email accounts set which are working fine and there is no problem in these email account. But I am still unable to setup email.....Please help me out.......I have tried almost everythin i could do or understand.

[4ice]

Hi Imme,

like said in the PM I sent you, RC3 is now available. Please install this version to see if it works out for you.

If not, we have to see what else can be the problem.