bignose
01-17-2008, 03:43 PM
Hi,
I have 2 bugs and I think they are related.
Note: I've already made the vavaion change [onvacation is misspelled in include/class.ticket.php]
So, when I submit a new ticket, it gets created in the system and alerts@mydomain gets notified and that works fine. Great.
The bugs:
1: None of the department members are notified, only alerts@
2: I get a bounce from my mail server saying 'Local delivery failed'. I run the server this is on, so I had a look in my mail logs and I got this:
------
Child process of virtual_address_pipe transport returned 255 (could mean shell command ended by signal 127 (unrecognized signal number)) from command: /usr/home/suite210/public_html/support/api/pipe.php
------
Sooo, my only guess is that the section of code that sends out department mails is screwed somehow. The issue is, I don't know where PHP would log to, if it's being executed by the mail server. No errors show up in the mail logs, and nothing in /var/log/messages or apache error log..
Idea's?
Thanks.
I have 2 bugs and I think they are related.
Note: I've already made the vavaion change [onvacation is misspelled in include/class.ticket.php]
So, when I submit a new ticket, it gets created in the system and alerts@mydomain gets notified and that works fine. Great.
The bugs:
1: None of the department members are notified, only alerts@
2: I get a bounce from my mail server saying 'Local delivery failed'. I run the server this is on, so I had a look in my mail logs and I got this:
------
Child process of virtual_address_pipe transport returned 255 (could mean shell command ended by signal 127 (unrecognized signal number)) from command: /usr/home/suite210/public_html/support/api/pipe.php
------
Sooo, my only guess is that the section of code that sends out department mails is screwed somehow. The issue is, I don't know where PHP would log to, if it's being executed by the mail server. No errors show up in the mail logs, and nothing in /var/log/messages or apache error log..
Idea's?
Thanks.