change ticket number

[red]

How can I start the ticket numbers at a certain number

[isaBERLIN]

Try this :

Set ticketid to sequenz and manually add a ticket into "ost_ticket" using phpMyAdmin with your desired start ID as "ticketID" (NOT "ticket_id")

[peter]

I meant to reply to this thread a while back but somehow missed it. It is NOT a good idea to make ticket numbers sequential especially when the system is public.

[100asa]

Is it possible add two letters to random ticket number? such as AB-726364?
Thanks

[nagata]

It is interesting for me too - star with special number.. or with two symbols, like AB-00001, AB-00002 etc. How can we do it?

[DutchForce]

I would also know how to ad letters to the number. Someone already know how to do this?