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kir2u
02-06-2009, 12:59 PM
once i press next after the first page of installation i get the

PHP has encountered an Access Violation at 0186AC5A

error.

Also i had another working copy of osTicket which i copied over but when i load that i get
PHP has encountered an Access Violation at 0186AC5A and after a few refresh i get this error:

Fatal error: Cannot redeclare class ClientSession in C:\Inetpub\wwwroot\support\include\class.usersessi on.php on line 142


any ideas?

svardaman
02-11-2009, 08:19 PM
That's an issue between PHP and IIS, unrelated to OSTicket. Can you get a working phpinfo() page? Is your PHP old/outdated?

I'll assume you are running PHP as an ISAPI module. Can run PHP as a CGI process?

If nothing seems to fix it, stop IIS I'd try this:

http://www.apachefriends.org/en/xampp-windows.html

That will do a full and correct install of everything you need (PHP/Apache/MySQL) to run it on a Windows bax.