Directions - Receive emails when tickets submitted

[froggyliver]

I am just trying to find like a How-To for what settings needs to be made so that when tickets are submitted I get an email notification.

[froggyliver]

I have tried following what other threads say but still do not get any email notification. Please someone help. Thank you. :confused:

[jpowers40828]

Have you tried a simple mail script to make sure that the php mail() function is working?

test.php
<?php
if(mail("recipient@abc.com","subject","body","From: from@abc.com"))
echo "email sent";
else
echo "email failed";
?>

Upload it to your server and open up the file through a browser. What happens?