hkshambesh
01-09-2008, 10:15 AM
Hi peter,
Iam getting this message once installation is completed.
"Fatal Error: Contact site admin."
What does this mean?
peter
01-09-2008, 02:28 PM
It means DB connection or missing config table. Check you database and see if config table has any records. A reinstall might be helpful.
hkshambesh
01-21-2008, 04:06 PM
thanks peter I have solved it.....
jlevis
04-08-2008, 10:12 PM
I also had this problem. It went away when I granted the MySQL user all privileges. This means that the instructions on this page are incorrect:
http://www.osticket.com/wiki/Installation
You will need one MySQL database with valid username, password and hostname handy during installation. The database username must have permission to CREATE, DROP and ALTER tables. If you are unsure whether you have these details or if your username has sufficient permissions, please consult your host or database admin before proceeding.
The user needs more than just CREATE,DROP,ALTER privileges.