Tonyb
10-06-2008, 07:11 AM
Enableing a manager to see all the ticket of there own department only.
Thanx.
jpowers40828
10-06-2008, 03:12 PM
Do you have the account type set to Admin or to Staff?
Tonyb
10-09-2008, 03:36 AM
If it is as staff and the user is marked as a manager he cannont see all the tickets, only when is is marked as admin but then he sees all the tickets of all the departments.