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View Full Version : Canned responses do not work in IE


queen
01-07-2008, 07:37 PM
I have my system setup and would really like to use canned responses.

I can configure canned responses, but when I click the drop down, they do not work in internet explored.

It does work in firefox.

Any idea when the IE bug fixes will happen?

shb
01-10-2008, 04:51 PM
I've been having the same problem as well. Looking for the file that handles the on change code. If I find any solution will post here.

Steve

4ice
01-10-2008, 09:35 PM
The problem lies in the JavaScript files. Because there is a problem the onchange method does not work.

We trying to fix this, so if you have any leads just let us know.

DackR
01-11-2008, 02:24 AM
Thanks to 4ice for the tip. I very much stumbled upon the answer to this one.

The problem is in the file ./scp/js/ajax.js near the end of the file.

This:

},

};
Http.Init();

Needs to be changed to this:

}

};
Http.Init();

Who knew a comma could cause so many problems...
Tested in IE... Now no error and Canned response works!!

4ice
01-11-2008, 08:20 AM
That's great! I've spent some time now in these files, but could not find the problem yet.

As far of little things causing many problems, that is unfortunately very common in programming...

Anyway, a big thanks!

peter
01-11-2008, 07:15 PM
Thank you guys! This was a major issue. I will try to push RC3 release this weekend.

Zoidberg
02-27-2008, 10:17 PM
this one in particular has been fixed in RC3