Fowarding of Email

[Tonyb]

If someone fowards a email into the ticket system the attachements gets lost, currently everyone is using thunderbird and is fowarding the emails inline is there anyway to fix osticket to read the foward emails.

Adding .eml in allowed attachments kinda solves this problem.

[wolfie_cr]

having this same problem now

any idea?

an eml forwarded....just parses out as an empty ticket