osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
OS Ticket 18.104.22.168 - previous search queries do not work anymore
hey everyone --
great product - really like what is happening here. we just did an upgrade from 1.7 to 1.8 and found one little issue.
previously a few of us had dedicated links that we used to narrow down tickets by department -- this submitted a search query to osticket via a link like:
it appears that the new system when doing a search creates a set of results and give us a link like:
the problem is that the previous link was dynamic and the new one will always return the same set. is there any way of getting the old functionality back via a direct search link?