osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
Slow, Error 500 & Mail Issues
New to OSTicket and so far I'm loving it. A few minor issues which I am hoping to get some help on...
Firstly I could not get pop3/imap sending via SMTP with authentication whilst using php 5.6, I tried higher version PHP but always got error 500 (Fast-cgi crash), eventually I ended up going to php 5.5.9 - This allowed SMTP / POP to work but not IMAP. Note it was recieving emails on PHP 5.6
The site perfromed superbly fast on PHP 5.6 but now onw 5.5.9 it often hangs, and randomly error 500 shows its face. Now the site sends e-mails but does not pick them up from my exchange server (via POP or POP SSL). There are no errors when saving mailbox settings in emails.php?id=1 page.
Another thing I noticed, was although I have enabled Opache - it shows as not registered on the site, Can you please point me in the correct direction to get the right version? As I suspect this may be the cause of the random slow site access.
The logs haven't been much help in figuring anything out.
My ideal scenario would be to use the latest version of supported PHP whilst having full functionality and fast site access without any hanging.
My Setup Info:
|v1.10 (901e5ea) |
|Web Server Software|