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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

DMT Responsive Bootstrap Theme Free "Extended Basic" for osTicket 1.10

Hi there, we are working on a free responsive theme for osTicket 1.10., the frontend is nearly finished and you will get the first release this weekend. Here's the first preview:


If you have any wishes, suggestions, feedback... please submit it in this topic. Many thanks!


  • edited October 2015
    We are proud to present the RC1 of our free responsive theme "Extended Basic" for osTicket 1.10 RC2.
    Here you can see it live and feel free to register and gambling around.
    The database will be reset once a day between 9.00 and 12.00 am.

    Here you can download the actual version:

    Have a nice day,

    @ntozier: the mail is on the way ;o)

  • Please make this in the same color scheme as the "old one" ;)
    Or maybe as an option when downloading it: so we can choose the orange or the blue :)
    (The blue fits my site better... ;) )
  • Thanks for leading me to this site @DTMGMBH

    One Question. Is there a possibility that there will be such a design for the staff area?
    the download package contains no instructions. Can you give me them please?
  • @Cole: Backup your files, upload the complete folder, same as in 1.9.12. ;o) Best regards, Jürgen
  • edited November 2015
    I didn't use the 1.9.12. so I didn't knew it. Thanks for your help. I applied the design to my installation.
    One thing is not working right. It's not showing the german flag. Only the english one is visible.

    And the design is not orange its blue black?image
  • Hi Jürgen,
    I'll guess you haven't read my question regarding the design. If I download the version from here it's blue and black. Where can I get the orange one?
  • @Cole: It's just two mouseclicks away from you.
    1. Visit the demopage
    2. Right Mouseclick in page, show source code
    3. Left Mouseclick on link in line 29 /ext_base.css
    4. Download the file to your computer
    5. Upload it to your server root > ext_css and overwrite the existing one.

    Best regards,
  • edited January 2016
    Hi, i'm testing this theme and all is fine but i found a problem:

    Carousel KB is not working well, i see only KB Faq from one Category (I set 2 categories with Featured (on front-page sidebar) type)

  • @TheBus: We have corrected it and added some additional code. The update will be available this Friday. I will mention you in my update notice, so you will be informed via mail.
  • Hi.

    I'm trying to put a theme on my osTicket system, but I have not the slightest idea of how to install without error.

    I looked at the theme of the installation guide and spoke to replace certain files, I went there and replaces, but as soon as replacing my website no longer works, the screen is just white.

    They know what is the problem?

  • @Maurinho make a backup of current osticket folder
    copy extracted files on osticket root folder, it will add some folders and replace some files (for example index.php)
    Refresh your browser and you will have the new theme
  • edited February 2016
    Developing themes for osticket is a little complicated, because you have to change and overwrite core files. If you wan't to integrate some other mods or doing an update it becomes complicated.

    Now we have a solution for you: We have integrated vqmod in osticket 1.9.12 and 1.10. . Vqmod is a override engine, that allows you to modify core files via external files. This system is approved over years in opencart, a open source ecommerce system. We are developing extensions and mods for this shop system, too.

    Here's is the link to the original vqmod on github:

    Here's is the link to the wiki with some examples how to use vqmod:

    If you like to disable or deinstall an extension or theme, you have only to add a additional character to the file extension or delete the file. From now it's more easier to develop and test for osticket.We have tested the integration now since two weeks and solved some minor issues. All themes and mods, developed by us, will be now integrated with vqmod.

    We will keep you informed and are working hard to get all the new things online!
  • Hello good afternoon.

    I'm having trouble with your theme.

    On the ticket page, the customer could not view or respond to the ticket.

    Can you help me?
    This page
    look my page
  • Hallo Jürgen,

    ich habe auch das problem wie von @suportgc beschrieben.

    Auf der Ticket-Detailseite gibt es keine Möglichkeit, auf ein laufendes Ticket zu antworten.
    Auch wird nicht der komplette Ticket-Verlauf aufgelistet, sondern nur die Eingabefelder aus der Eröffnung.

  • Hello,

    I'm having trouble with them. On the ticket page, the customer could not view or respond to the ticket. Can some one guide me to solve this issue?

  • Good afternoon from Spain.

    First of all, I would like to congratulate you on the great work you have done, the subject is precious.

    I would like to know if it is compatible with the final version of osTicket, I mean:

    OsTicket Version: v1.10 (901e5ea)

    A greeting.

  • Yes. I have it working with 1.10 right now.
  • Greeting mate. awesome work guys. so i installed extension but somehow the site still has blue colors instead of the new yellowish theme. any help will be appreciated. site
  • Is there a way to unfreeze the header bar so it scrolls with the page?
  • edited February 2017
    @rameshr found a fix for empty ticket, edit file thread-entries.tmpl.php in include/client/templates
    change fifth line from 
    $events = $events->getIterator(); 
    $events = new IteratorIterator($events->getIterator());
    To use new background images you need to replace them in ext_images folder and replace ext_base.css with the one available in the source code on the demo. 

  • Abandoned project?

  • Hello guys.

    Thank you friend @
    For correcting the error.

    If you need help with the installation inform me, I have a download with the versions corrected and configured for both colors, just choose.

  • Does this also style the backend - Agent and Admin section?
  • how will I change the background and some stuffs here? I modified the ext_base.css but nothing happened.
  • I also replaced the images but still nothing has changed. Please help.
  • @grcar  Thanks for the post.Its woking after editing that part.
  • We stopped working on it and removed the download. Sorry for the inconvinience! We are working on a full responsive frontend and backend based on our "RISA" theme. The frontend is finished and here you can see and test the brandnew scp interface. Click here!
  • @DMTGMBH, your new RISA theme, it works with OST v1.10 onwards only?
    For OST v1.9.x , your work stopped?
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