Hello,
I have the same problem as this topic http://forum.osticket.com/d/discussion//resolved-upgraded-to-1-10-4-can-t-search-users
But it was not after updating.
I'm using version 1.10.4 per one week and no problems.
The above solution did not work for me, I'm not using the LDAP plugin
had deleted the phone field from the contact form a week ago and had never given a problem.
Today the problem began after performing a test of adding the department field to the contact form.
I already exclude the field department, I already add the phone field, it exits and I went back into the system and without results, I also verified that the ost_user__cdata table exists in theDB, and has only one line of code with ID 21 and the rest in white.
follows the error received by email:
DB Error #1054
Unknown column 'A4.phone' in 'where clause'
---- Backtrace ----
#0 C:\xampp\htdocs\osTicket\upload\include\mysqli.php(204): osTicket->logDBError('DB Error #1054', '[SELECT COUNT(*...')
#1 C:\xampp\htdocs\osTicket\upload\include\class.orm.php(3136): db_query('SELECT COUNT(*)...', true, true)
#2 C:\xampp\htdocs\osTicket\upload\include\class.orm.php(3192): MySqlExecutor->execute()
#3 C:\xampp\htdocs\osTicket\upload\include\class.orm.php(2647): MySqlExecutor->getRow()
#4 C:\xampp\htdocs\osTicket\upload\include\class.orm.php(1193): MySqlCompiler->compileCount(Object(QuerySet))
#5 C:\xampp\htdocs\osTicket\upload\include\staff\users.inc.php(45): QuerySet->count()
#6 C:\xampp\htdocs\osTicket\upload\scp\users.php(197): require('C:\\xampp\\htdocs...')
#7 {main}