Hello all,My apologies if this has been addressed before, I did have a quick search and didn't find what i needed.I am able to fetch imap emails ok using a cron job, everything is fine there, i was wondering if osTicket would let me fetch from a folder within my mailbox.For example if i create a rule to move all incoming support tickets to a folder called "Tickets" can osTicket be told to only fetch email from that folder??thanksLuke.