Yes, it looks like a fair amount of work has gone into this feature which can be found here:https://github.com/osTicket/osTicket/pull/2901The most recent comment reads: "have rebased this branch on the upstream develop branch (v1.10.2). You should be able to check it out or deploy it and run the upgrader. Although, you should definitely try it in a test environment with a copy of your data first, do user acceptance testing, and then consider upgrading your production system"I've never tried out this code myself. My guess would be yes, it is likely this feature is being considered for inclusion, however, I'm not sure at what version they might be aiming for this.