Ok, I thought I had given you everything you needed. I'll go through each bullet point:PHP Error log entries or displayed errors. (you of course may remove any identifying information) - Here are the only errors that have been showing up since way back (so it doesn't seem like it would be relevant to this recent issue): PHP Warning: session_start(): Cannot send session cache limiter - headers already sent (output started at /home/alphamod/public_html/support/open.php) in /home/alphamod/public_html/support/include/class.ostsession.php on line 86
PHP Warning: Cannot modify header information - headers already sent by (output started at /home/alphamod/public_html/support/open.php) in /home/alphamod/public_html/support/include/client/header.inc.php on line 21
Mail Sending: phpMail functions or SMTPIn "Email Settings and Options" it looks like we are using "PHP mail function", there is no other available option here, can that be changed to SMTP somewhere else?Mail Fetching/Receiving: IMAP or POP and Server version IMAPPHP version5.6.36Operating SystemApache 2.4.33Client or Staff side of the UIStaff sidethe location - the url or what your clicking on that is causing the problem. When we click on a ticket to reply to itscreen shots or mock ups showing what you are talking aboutError is described above, screen shot seems unnecessary.Please let me know if there's anything else I need to provide.